Nemely — CRM starts with us.
Nemely — CRM starts with us.

What are you looking for?

Browse all pages

Automation

Turn a request into a working flow.

An approval should not depend on remembering who to chase. Nemely builds Power Automate workflows that connect triggers, decisions and updates, with a visible route for the cases that need someone’s attention.

Completed Power Automate approval flow with true and false decision branches

Microsoft’s completed approval flow in the new designer. The example updates a SharePoint item after the approval decision; your flow follows your own rules and destinations.

Microsoft Learn · approval workflow
Power AutomateCloud flowsApprovals

A few organizations we've worked with

Make the routine reliable.

Build a flow around the business decision, including the incomplete requests, delays and retries that happen outside the happy path.

Colleagues discussing a task beside an office workstation

Power Automate cloud flows

See what happens after approve—or reject.

Power Automate can send an approval request and continue the flow when a response is received. Microsoft’s example shows a request splitting into approval and rejection branches. We define the record updates, notifications and evidence your process needs on each path.

  • Use a clear trigger and complete request data.
  • Specify the action for each possible outcome.
Design your approval process

Reliability and recovery

A flow needs a way back from failure.

A missing approver, changed connection or duplicate trigger can interrupt otherwise simple automation. We design exception handling with the people who will operate it, including how to notify a responsible owner and when a request can safely be tried again.

  • Detect a failed or overdue step.
  • Explain what needs a person’s attention.
  • Resume without repeating a completed business action.
Connect the systems behind your flow
Two specialists reviewing work on a desktop display

Ownership and change

Make the workflow understandable after launch.

The process owner should know what the flow does and who maintains it. We document the business rules, connections and support responsibilities, then package changes for a controlled release. Your team gets a working process and a way to keep it working as requirements change.

Discuss implementation and rollout
Presenter explaining a digital working practice to colleagues

How Nemely helps

Rehearse the decisions before switching on the flow.

We translate an agreed process into automation, then validate its behaviour with normal requests and realistic exceptions.

Process DesignSystem IntegrationCustom Development

Write the decision rules

Identify the triggering event, required fields, approvers and the conditions that determine the next action.

Test every meaningful branch

Try approved, rejected, incomplete and overdue requests. Check the outcome in connected systems and the information sent to each person.

Hand over the operating routine

Agree who monitors runs, updates connections and approves changes. Document the steps needed to investigate and recover an interrupted request.

FAQs

Your questions, answered.

Can approvals work with SharePoint or Dynamics 365?

Power Automate supports approval workflows across connected services, including SharePoint and Dynamics 365. We check the relevant connectors, permissions and licensing for the exact records and actions in your process.

What happens if an approval takes a long time?

Long-running approvals need a deliberate design because flow runs and individual actions have limits. We agree the required duration, reminders and escalation behaviour, and choose a pattern that can retain the business decision across that period.

Can a workflow send a duplicate update?

Retries and repeated triggers can produce duplicate actions unless the solution handles them. We assess where a request needs a stable identifier, whether an action is safe to repeat and how completed work is recognised before another update is made.

What affects the cost and timing of a workflow project?

The number of systems, approval paths, exceptions and audit requirements determine the effort. We review connector and licensing needs, then agree testing, monitoring and ownership. A simple demonstration does not include all the failure recovery and support needed for everyday use.

What should we prepare before automating an approval?

Identify who requests, decides and follows up, including delegates and escalation owners. Bring examples of normal requests, rejected requests and missing information. Agree what should happen after each decision so the workflow covers the handover as well as the approval itself.

Explore the Microsoft capabilities

Explore the Microsoft capabilities

Build for today. Keep a view of what comes next.

Microsoft is moving Dynamics 365, Power Platform and Dataverse updates to the AI at Work roadmap from September 2026. We use the current feature status when planning your solution, and evaluate previews separately before proposing them for production.

Explore Microsoft’s roadmap approach

Capabilities reviewed 8 September 2026. Licensing, configuration, language and regional availability vary by feature.

Your next step

Let’s make your next step concrete.

Show Stefan one approval or recurring task that keeps getting stuck. We can work through the rules, the exceptions and what a reliable flow would need.

Contact us
Stefan Christiansson, CEO & Solutions Architect at Nemely, beside a blue-framed window with a city backdrop
Stefan ChristianssonCEO & Solutions Architect

Get resource