Data ownership and contracts
Decide what a successful exchange means.
Customer details, orders and service records each have different lifecycles. We map the event that starts an exchange and the result the receiving system must confirm. Stable identifiers, required fields and reconciliation rules make the handover easier to trust and troubleshoot.
- Identify the authoritative source for each field.
- Define the change and the expected acknowledgement.
- Reconcile records that do not match.

































