With Dynamics 365, you get a flexible solution that is customizable to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business or use multiple CRM tools that work together as a powerful integrated solution.
Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy.
Generate multichannel marketing campaigns, nurture sales-ready leads, and align your sales and marketing teams with planning and tracking tools that integrate with your existing apps and services.
Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems. Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time.
Streamline scheduling, inventory management, and on-site efficiency. Offer quick and transparent communications and tracking functionalities to keep customers connected to your field agents.
Empower your employees to anticipate resource demand and work together with collaborative tools that are easy to tailor to your business.
Run multichannel campaigns featuring email marketing, web content, and events.
Gain insights into your brand reputation and market through real-time data analysis.
Automate processes for better service engagement experiences.
Build pipeline with high-quality leads and prospects from a variety of sources.
Always know the next best action to move relationships forward.
Engage and collaborate around strategic deals.
Let customers connect quickly and easily through multi-channel service options.
Deliver value with every interaction with a complete customer view.
Improve service based on survey feedback, discussion forums, and social listening.
Boost on-site efficiency by providing technicians with mobile access to home office data.
Use the Internet of Things (IoT) to detect and solve problems faster.
Provide customers with real-time technician location tracking and appointment reminders.
Make the most out of billable resources using real-time dashboards to measure utilization.
Simplify the contracts process and collaborate seamlessly with customers through a secure portal.
Visualize costs and revenue using robust project planning capabilities and intuitive dashboards.
As a Microsoft Partner, we can offer onboarding, installation, customization, training, and support.